Xoxoday Empuls for ADP Workforce Now®

How we use AI

• Empuls uses AI to help people at work in four main ways:
  
  1. It helps you write recognition messages.
  When you want to thank or praise a coworker, the AI can write the message for you, or polish what you've already started typing. Admins can also use it to quickly create awards, gifts, or company-wide campaigns.
  
  2. It checks content for anything inappropriate.
  The AI scans messages for swearing, bullying, or anything that shouldn't be said at work. If it spots something, it flags it to an admin, who decides whether to remove it.
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  3. It answers questions in plain English (in a feature called Copilot).
  Instead of digging through reports or dashboards, admins, managers, and department heads can just ask a question — like "How many people got awards last month?" — and the AI pulls the answer from the system and shows it in a simple way.
  
  4. It gives you helpful nudges without being asked.
  A feature called Smart Insights notices patterns — like who you usually recognize, or who you've been overlooking — and shares that with you. This helps you make better decisions, like who deserves a shout-out or which nominations to approve.
  
  If you have any questions about how Empuls uses AI, please contact us.

Capabilities include:

• Core value-based recognition – Employees can give peer-to-peer recognition tied to organizational values, reinforcing desired behaviors and cultural principles across teams.
• Public and private recognition – Recognition can be shared publicly on social feeds to amplify appreciation, or sent privately for more personal acknowledgment.
• Spot awards – Managers and peers can instantly reward exceptional performance with on-the-spot awards.
• Milestone awards – Automated recognition triggers for key employee moments.
• Long-service awards – Programs to honor tenure milestones with customizable reward tiers.
• Nomination and jury-based awards – Structured programs with nomination and evaluation workflows.
• Manager discretionary rewards – Budget allocation to managers for flexible reward distribution.
• AI assisted recognition content – AI helps employees generate recognition messages or improve drafted messages to ensure clarity, tone, and relevance.
• AI assisted program creation – Administrators can use AI to draft awards, campaigns, and recognition programs more efficiently.
• AI based content moderation – Recognition messages and program content are automatically reviewed for profanity or inappropriate language, with flagged items routed to admins for review.

Capabilities include:

• Gift cards across leading global brands
• Merchandise and experiential rewards
• Travel and curated experiences
• Digital prepaid cards
• Multicurrency support
• Country-specific catalog availability

Capabilities include:

• Centralized program configuration – Design and deploy recognition programs, set budgets, define award rules, and customize workflows from a single unified dashboard, ensuring consistency across the organization.
• Participation visibility across regions – Monitor employee engagement, recognition activity, and reward redemption patterns across regions and business units through real-time dashboards.
• Role-based access controls – Assign granular permissions by role (Super Admin, HR Admin, Manager, Employee) to ensure users access only the data and functions appropriate to their responsibilities.
• Multi-business unit management – Manage separate divisions, departments, subsidiaries, or geographic entities independently with customized programs and budgets while maintaining enterprise-level visibility.
• Exportable reporting – Extract recognition metrics, participation trends, and budget utilization in standard formats (CSV, Excel, PDF) for compliance, executive reporting, and BI integration.
• AI assisted administration – AI supports administrators in configuring campaigns, rewards, and engagement programs with guided content generation.

Capabilities include:

• Social feeds – Interactive activity streams display real-time recognition posts, appreciation messages, and team celebrations, creating a culture of visibility and amplifying positive moments across the organization.
• Wall of Fame – A dedicated showcase highlighting top performers, recent award winners, and recognition leaders, reinforcing desired behaviors and motivating employees through peer visibility.
• Internal communication posts – Broadcast company announcements, leadership messages, team updates, and organizational news directly within the engagement platform, ensuring critical information reaches employees where they're already active.
• Contests and challenges – Launch team competitions, wellness challenges, step-athons, and gamified activities that encourage participation, build camaraderie, and drive healthy competition across departments and locations.
• Employee surveys and feedback – Deploy pulse surveys, engagement assessments, eNPS measurements, and targeted feedback campaigns to capture employee sentiment, identify improvement areas, and close the feedback loop with actionable insights.
• AI moderated community interactions – AI monitors user generated content across feeds and interactions to help maintain appropriate workplace communication standards.

Capabilities include:

• Participation tracking – Monitor which employees are actively giving and receiving recognition, identify engagement gaps across teams, and measure overall program adoption rates to ensure inclusive participation.
• Budget utilization insights – Track reward budget allocation, spending patterns, and remaining balances across departments, business units, and time periods to optimize financial planning and prevent budget overruns or underutilization.
• Recognition frequency metrics – Analyze how often recognition occurs, identify peak activity periods, and benchmark recognition rates against organizational targets to ensure consistent appreciation culture.
• Engagement trends by department or region – Compare recognition activity, reward redemption, and participation levels across different organizational segments to identify high-performing areas and those requiring intervention.
• Exportable reports for leadership review – Generate executive summaries, detailed analytics dashboards, and custom reports in standard formats for board presentations, HR reviews, and strategic planning sessions.
• Natural language reporting (AI Copilot) – Users can ask questions in natural language and receive simplified insights generated from backend data.
• AI driven insights – Smart insights highlight recognition patterns and trends, helping managers and employees make informed decisions on whom to recognize or reward.

What differentiates Empuls from basic recognition platforms?

• Empuls combines peer recognition with structured incentive management, sales rewards, and configurable governance controls, making it suitable for enterprise-wide deployment rather than isolated recognition use cases.

Can Empuls support multi-country organizations?

• Yes. Empuls provides multi-geography redemption support and centralized administration and reporting for global enterprises.

Is Empuls limited to HR use cases?

• No. In addition to HR led recognition programs, Empuls supports sales incentives, referral campaigns, channel rewards, and performance-based programs across business functions.

What is the value of the integration with ADP?

• Empuls securely reads employee demographic data from ADP Workforce Now, reducing manual maintenance and ensuring programs remain aligned with workforce structure.

How long does implementation take?

• Implementation timelines vary based on organization size and configuration. Many organizations complete setup within a few weeks.

Do I need IT involvement to set up Empuls?

• In most cases, HR administrators can complete setup without significant IT involvement. IT support may be required to set up single sign-on and integration with Microsoft Teams and SharePoint.

Where do I reach out if I need support or more information?

• For sales and other inquiries, send a message through the Contact us button on this page.